SMS PRIVACY POLICY
Updated: August 5, 2026
New Day Creative respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with our text messaging program.
Information We Collect
When you agree to receive text messages from New Day Creative, we may collect:
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Your name
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Your mobile phone number
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Your email address
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Appointment details, including requested services, dates, and times
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Information you provide while communicating with us
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Your messaging consent and opt-out preferences
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Technical information associated with message delivery
SMS & Mobile Information
When you voluntarily enroll in New Day Creative's SMS appointment notification program, we may use your mobile phone number to send appointment confirmations, reminders, scheduling updates, cancellation notices, and other non-marketing messages related to your appointments.
Mobile information, SMS opt-in data, and messaging consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be provided to service providers solely as necessary to operate, deliver, and support our messaging program.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance, or contact us at 419.884.5070 or info@newdaycreative.co
How We Use Your Information
We use this information to:
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Confirm appointments
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Send appointment reminders
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Communicate appointment changes, cancellations, or rescheduling information
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Respond to questions and customer-service requests
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Provide information directly related to services you requested
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Maintain records of your consent and messaging preferences
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Operate, secure, and improve our messaging services
Mobile Information and Messaging Consent
Mobile information, phone numbers, text messaging originator opt-in data, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers that help us deliver and operate our messaging service, such as telecommunications, scheduling, hosting, and technology providers. These providers may only use the information as necessary to perform services on our behalf and may not use your mobile information for their own marketing or promotional purposes.
Message Frequency and Charges
Message frequency varies depending on your appointment activity and interactions with New Day Creative. You may receive appointment confirmations, reminders, responses, and appointment-related updates.
Message and data rates may apply according to your mobile carrier and service plan.
Opting Out
You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive one final message confirming that you have been unsubscribed.
You may also contact us at info@newdaycreative.co or 419.884.5070 to request removal from the messaging program.
Getting Help
Reply HELP to any message for assistance, or contact us at:
New Day Creative
99 Park Ave West, Mansfield, OH 44902
419.884.5070
Data Retention and Security
We retain information for as long as reasonably necessary to operate our messaging program, maintain business and consent records, fulfill legal obligations, and resolve disputes.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Choices
Participation in our text messaging program is optional. Consent to receive text messages is not a condition of purchasing goods or services.
You may request that we update or delete certain personal information by contacting us using the information below, subject to applicable legal and recordkeeping requirements.
Changes to This Policy
We may update this SMS Privacy Policy periodically. Changes will be posted on this page with a revised "Updated" date.
Contact Us
Questions about this policy may be directed to:
New Day Creative
99 Park Ave West Mansfield, OH 44902
419.884.5070